Privacy Notice

The General Data Protection Regulations (GDPR) came into force on 25^th May 2018 and require that all businesses issue a privacy statement to all clients and contacts, regarding the data held about individuals.

I shall be asking new students and/or their parents to read and confirm they accept this notice, to ensure that they are aware of the new rules and my compliance with them.

1. Registered Person

1.1 Dr Steve Whitehouse is registered with the Information Commissioner’s Office. Steve Whitehouse is the controller of your data.

2. Data Held

2.1. I hold personal contact information as well as information about each student’s mathematics and physics education, e.g. progress, objectives and exam results. I only hold the data needed to provide the services you engage me to provide.

3. What I do with it

3.1. Contact information is used for scheduling, invoicing, record keeping and communicating my own services such as possible holiday initiatives.

3.2. Some information will be shared with examination boards if you wish to enter for exams.

3.3. Where lessons are provided in the context of a school, information on progress and timetabling may be shared with the school.

3.4. No other data will be shared unless there is a legal obligation to do so.

3.5. All reasonable steps are taken to ensure your data is processed and stored securely.

4. Individual Rights to the Data Held

4.1. If you wish to change or delete the information I hold about you, or if you have any concerns about your data, please contact me directly.

4.2. You have additional rights regarding the data stored about you. You can read about them here:

https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/

5. Reporting a breach of rights or security

5.1. If you believe your data rights or security have been breached, please contact me immediately.

Terms and conditions

Booking a lesson implies agreement with these terms and conditions.

All lessons that have been booked must be paid for. Non payment will result in tuition being cancelled.

In the event that a student can't attend a booked lesson, a reschedule may be offered if there is a suitable time available. If there is no suitable time, the lesson will be forfeit, and no refund will be available. Cancellations without notice will always result in a forfeit lesson, and the lesson fee will still be payable.

Lesson times are booked on a first-come-first-served basis.

Pupils are expected to practise between lessons. Progress is likely to be considerably greater with practice.

While I am happy to encourage pupils to take exams, the decision to enter for any exam is at my discretion, whether the entry is input by me or by another party.

In order to comply with Data Protection rules, every student and/or their parent is required to read and confirm they accept my Privacy Notice. The Notice may be seen on my website too, for future reference.